Introduction
At Static Guard® Spray, Fabric Spray, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.
Please take a moment to review this Policy before using our website or submitting any personal information to us. It was last updated on [DATE].
Types of Data We Collect
Static Guard® Spray, Fabric Spray collects both Personal Data and Non-Personal Data about you:
Personal Data. This includes any information that can individually identify you, such as your name, email address, mailing address, payment information, and phone number. We only collect Personal Data when you voluntarily provide it to us, such as when placing an order, contacting us via email, or submitting an inquiry.
Non-Personal Data. This includes information that cannot individually identify you, such as browser information, general location information, pages visited, and non-identifying demographic information. We may automatically collect this information when you interact with our website.
How We Collect Data
We collect Personal and Non-Personal Data in a few different ways:
- Directly from You. We collect information when you place an order, sign up for our newsletter, contact us via email or phone, or otherwise submit information directly to us. This includes Personal Data that we need to respond to or fulfill your requests.
- Passively Through Technology. We use tracking tools like cookies and web beacons to automatically collect Non-Personal Data about your usage of our website. Cookies are small text files stored by your browser that allow websites to recognize repeat visits. Web beacons are invisible graphics on web pages that allow us to count visitors and measure website traffic. You can disable cookies through your browser settings, but our website may not function properly as a result.
- From Third Party Services. We may receive Non-Personal Data about you from third party sources like analytics providers to supplement our own data. This allows us to better understand our customers and improve our service.
How We Use Your Data
We use your Personal and Non-Personal Data in the following ways:
- To respond to your inquiries and fulfill your orders.
- To send you important information regarding our website, changes to our terms, conditions, and policies, and other administrative information.
- To send periodic emails about promotions, new products and services, or other information we think may interest you. You can opt-out of promotional communications at any time.
- To better understand our customers so we can improve our products, promotions, and website experience.
- To protect against and prevent fraud, unauthorized activity, claims and other liabilities. This may include retaining data related to fraudulent activities.
- To comply with legal obligations, as part of legal claims, or to exercise and defend legal rights.
- To maintain appropriate records for internal business purposes.
- For any other purpose disclosed to you at the time you provide Personal Data or with your consent.
When We Disclose Your Data
We will never sell your Personal Data to third parties for marketing or advertising purposes. However, there are certain circumstances where we may share your data with certain third parties, as follows:
- To Our Service Providers. We disclose Personal Data to third party service providers that work on our behalf and help us operate our business. These providers assist with website hosting, payments processing, order fulfillment, product delivery, marketing, analytics, customer service, product development, security operations, and other services. They only have access to perform these tasks on our behalf, and are required to protect your data under strict confidentiality terms.
- To Comply with Legal Obligations. We may share any data about you with law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure. This includes sharing data to prevent illegal activity or harm, to protect or defend our rights or property, or during emergencies where safety is at risk.
- During Business Transitions. If we go through a business transition like a merger, bankruptcy, acquisition, reorganization, or sale of some or all of our assets, any user data we have may be included as part of that transaction. You will be notified via email and/or through a prominent notice on our website of any changes in ownership or usage of your Personal Data.
Data Security & Retention
We utilize safeguards to help keep your data secure and prevent unauthorized access, disclosure, or loss. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, to resolve disputes, enforce our agreements, and comply with technical and legal requirements. Non-Personal Data may be retained indefinitely to improve our services.
Your Privacy Choices & Rights
We offer certain choices regarding use of your Personal Data. You can:
- Opt-out of receiving our promotional emails by following the unsubscribe instructions included in each message. Note you will still receive administrative and transactional messages even if you opt-out of promotions.
- Adjust cookie settings on your browser to refuse all or some browser cookies. Without cookies you may not be able to take advantage of all our website features.
- Request access to or correction of your Personal Data that we process or control.
- Request that we delete any Personal Data we may hold about you. Note there may be circumstances where we are required to retain your data by law or for legitimate business purposes.
- Request restrictions on how we process your data or object to our processing.
Please submit all privacy requests through our Contact page. We will respond in a reasonable timeframe.
You also have the right to file a complaint with your national data protection authority if you feel we have not complied with data protection laws.
International Data Transfers
We are based in the United States. Any information we collect from you will be processed in the U.S. If you are located outside the U.S., know that we may transfer your Personal Data to our servers in the U.S. By using our site or providing any data to us, you expressly consent to this transfer and processing. You may have fewer legal protections for data once it is transferred to entities outside your home country.
Children’s Privacy
Our website and services are intended for adults over the age of 18. We do not knowingly collect any Personal Data from children under 18 years of age. If we become aware that a child under 18 has provided us with Personal Data, we will delete this information as soon as possible. Please contact us if you believe we may have inadvertently collected Personal Data from a minor so we can take appropriate steps to investigate and resolve the issue promptly.
Links to Third Party Sites
Our website and communications may contain links to or from third party sites. If you click a third party link, you will be directed to that site. We do not control those sites and encourage you to review the privacy policy of every site you visit. We are not responsible for the content, privacy policies, or practices of any third party sites or services.
California Privacy Rights
If you are a California resident, California law provides you with certain additional rights regarding our use of your Personal Data, as follows:
- Right to Know. You have the right to request any of the following, for the 12-month period preceding your request: (1) the categories of Personal Data we have collected about you, (2) the categories of sources from which we collected your Personal Data, (3) the categories of third parties with whom we shared your Personal Data, (4) the categories of Personal Data we sold or disclosed about you for a business purpose, (5) the categories of third parties to whom the Personal Data was sold or disclosed for a business purpose, and (6) the business purposes for selling or disclosing your Personal Data.
- Right to Delete. Subject to certain exceptions, you have the right to request that we delete the Personal Data we have collected from you.
- Right to Non-Discrimination. You have the right to exercise any of the rights described in this section without suffering discrimination.
To exercise your California privacy rights, please submit your request through our Contact page. You will have to provide certain information to verify your identity. An authorized agent may submit requests on your behalf by providing proof of authorization and verification of your identity.
Changes to this Policy
We may make changes to this Privacy Policy from time to time. If we make any material changes, we will notify you by email and/or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information about our privacy practices.